In recent years, the way in which you purchase a mattress has changed significantly. It used to be a case of going to a showroom, testing whatever mattresses they had to offer, and that was that. Nowadays, almost anything is available online, and that includes mattresses.
There’s both advantages and disadvantages to any form of online shopping, but provided you know what you’re looking for and the red flags to watch out for, buying a mattress online is perfectly safe. Most mattress companies that are selling online will have coupons or promotional codes, which you always want to look out for.
By selling online, mattress companies are able to cut out the middle-man, as they’re selling their own product themselves rather than selling it through a showroom where there will be a range of other retailers products available too. This means that you know that whatever mattress you choose will be that manufacturers product.
The downside of this means that your choices are more limited,however, there are so many companies available to buy from. There’s still a large variety as long as you’re happy to check out more than one manufacturer. The upside is that you’re only dealing with one point of contact when it comes to ordering, paying and delivering, and so simplifies the entire experience.
This means that by selling online, mattress retailers are able to sell high-quality products at a more affordable price, provide longer sleep trials to make sure you’ve chosen the right mattress, and also offer you warranties that can sometimes exceed the standard 10-years that you’re offered in-store.
Online manufacturers also have to provide adequate returns, exchanges and warranties. By purchasing your mattress directly from the manufacturer, you’re more likely to find better, more customer-focused policies. Before you buy a mattress online, make sure to read all and any fine print to make sure that you’re offered the industry standards; a 100-night sleep trial, no-penalty returns and exchanges, and at least a 10-year warranty. If you’re not offered these, think twice about buying that mattress. You want to ensure that you’ve bought the right mattress, and the sleep trial and no-penalty returns give you leeway to change it if it isn’t right. Mattresses are expensive, and you want to know that you’re getting your money’s worth.
Showrooms are still a viable option and for some people the more preferable one. Like online shopping, showrooms have their pros and cons; it’s a great way to try multiple brands and styles in one go, however, because there’s different manufacturer’s mattress there, there’s often a gap in the knowledge the salesperson has. As it isn’t their product, they’re selling on the manufacturer’s behalf, there may be things you want to know that they cannot answer.
Overall, it’s down to personal preference in the Online vs Showroom mattress sales debate. If you do your research, buying online will be easy, and as long as you have your warranties any issues can quickly be ironed out.